Frequently Asked Questions...
Yes, COD (Cash On Delivery) is available On all orders of ₹500 and above!
We offer free Shipping for all orders of ₹500 and above!. All orders under ₹500 will be charged an additional ₹39 – ₹59 for shipping, depending on your location. (This shipping fee is non-refundable).
Yes, we do deliver all over India. If delivery service is not available through our partnered courier companies, we will ship your order through India Post.
The delivery time varies from city to city. Once the order is placed we ship it out within 24 hours and it will take 2-8 working days for it to get delivered to you depending on your location.
Once the order is placed you will receive an order confirmation email. The order will be dispatched within 24 hours of order placement. Once the order is shipped, you will get the tracking details in your email from which you can use the link, AWB number or Order Number to track your order on the courier partner’s website. In case of any further queries, you can reach out to us at [email protected]
We understand that you can’t wait at home (or office – whatever your delivery address is) right from the time you’ve placed the order till it’s delivered to you. We will make three attempts to deliver the order to you; each attempt on a consecutive day. So, in case you have missed the order delivery, please write to us at [email protected] along with your order number and we shall take care of it.
Delivering at a specific time may not always be an option for courier services due to their schedules. The delivery person will call you at the time of delivery. You can inform him of your availability and coordinate with him
The courier companies do not allow you to open the package before handing over the payment. For the safety of your package, you cannot open the box without paying at the time of delivery.
In case you have placed your order twice and would like to cancel one of the orders, do contact us immediately at [email protected]. We will cancel one of your orders and refund the amount back to the payment method you used when placing your order.
If you aren’t present when our courier partner attempts to deliver your order, they will try to contact you. Two additional attempts will be made on consecutive days, after which your package will be returned to us.
There are no additional charges; the prices you see on our pages are the final prices you have to pay. We offer free shipping for orders ₹500 and above. All orders under ₹500 will be charged an additional ₹39 – ₹59 for shipping, depending on your location. (This shipping fee is non-refundable).
To clean Oxidised Earrings, take Vinegar and Water in equal proportions and mix them up in a container. Thereafter, clean the tarnished area of the Artificial Jewellery with the help of the toothbrush.
Take one cup of warm water in a bowl and simply add one tablespoon of Baking Soda and salt. As soon as you add these components, a chemical reaction will take place with the bubble and foil. Use this mixture to clean your Oxidised Jewellery. Be sure to apply the mixture to all rusty areas. Get the jewellery rinsed with cool water and dry the same with a microfiber towel or any soft piece of cloth.
Yes, You can modify the shipping address of your order before we have processed (packed) it. Do contact us immediately at [email protected].
Avvni The Store operates from 9:30am to 8:00pm. You can get in touch with the Customer support team on WhatsApp at +91 85911 62927 or by e-mailing at [email protected].
Return request to be raised within 24hours from the delivery date by writing an email to [email protected] beyond which we will not make any refund/exchange. Please read our Return & Refund Policy. [Click here]
Avvni The Store reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time. Please read our Cancellation Policy [Click here]
