Frequently Asked Questions...
What does Avvni mean?
Avvni — inspired by the Sanskrit word ‘Avni’ meaning ‘Earth’ — symbolizes timeless beauty, grounding, and heritage. Our pieces reflect soulful craftsmanship and meaningful elegance.
Why choose Avvni The Store for jewellery and hair accessories?
Every piece at Avvni The Store is handcrafted with care by Indian artisans — from oxidised and gold-finish jewellery to unique hair accessories — made to feel like soulful memories, not just accessories.
Do you offer COD Services?
Yes, COD (Cash On Delivery) is available on all orders of ₹500 and above!
Do you offer Free Shipping?
We offer free shipping on all orders of ₹500 and above. Orders under ₹500 will incur a small shipping fee of ₹39 – ₹59 depending on your location. (Shipping fee is non-refundable.)
Do you deliver all over India?
Yes! We ship across India. If a courier partner is not available for your area, we’ll deliver your order via India Post.
How long will it take for my order to get delivered?
The delivery time varies from city to city. Once the order is placed we ship it out within 24 hours and it will take 2-8 working days for it to get delivered to you depending on your location.
How do I track my order?
Once your order is placed, you’ll receive a confirmation email. After dispatch (within 24 hours), you’ll get tracking details via email. Use the tracking link, AWB number, or Order ID to track it via the courier partner’s website. Need help? Email us at contact@avvnithestore.com.
What should I do if I miss the delivery?
We will make three attempts to deliver the order to you; each attempt on a consecutive day. If you miss the delivery, please write to us at contact@avvnithestore.com along with your order number.
Can I get my orders delivered at a specific time?
Delivering at a specific time may not always be an option for courier services due to their schedules. The delivery person will call you at the time of delivery. You can inform him of your availability and coordinate with him.
I missed the delivery of my order today. What should I do?
If you aren’t present when our courier partner attempts to deliver your order, they will try to contact you. Two additional attempts will be made on consecutive days, after which your package will be returned to us.
Are there any extra hidden charges?
There are no additional charges; the prices you see on our pages are the final prices you have to pay. We offer free shipping for orders ₹500 and above. All orders under ₹500 will be charged an additional ₹39 – ₹59 for shipping, depending on your location. (This shipping fee is non-refundable).
How to Clean Oxidised Earrings?
To clean Oxidised Earrings, take Vinegar and Water in equal proportions and mix them up in a container. Thereafter, clean the tarnished area of the Artificial Jewellery with the help of the toothbrush.
How to Clean Oxidised Jewellery?
Take one cup of warm water in a bowl and simply add one tablespoon of Baking Soda and salt. As soon as you add these components, a chemical reaction will take place with the bubble and foil. Use this mixture to clean your Oxidised Jewellery. Be sure to apply the mixture to all rusty areas. Get the jewellery rinsed with cool water and dry the same with a microfiber towel or any soft piece of cloth.
Can I modify the shipping address of my order after it has been placed?
Yes, You can modify the shipping address of your order before we have processed (packed) it. Do contact us immediately at contact@avvnithestore.com.
How do I get in touch with Avvni The Store?
Avvni The Store operates from 9:30am to 8:00pm. You can get in touch with the Customer support team on WhatsApp at +91 85911 62927 or by e-mailing at contact@avvnithestore.com.
What is the Return Policy?
Return request to be raised within 24 hours from the delivery date by writing an email to contact@avvnithestore.com beyond which we will not make any refund/exchange. Please read our Return & Refund Policy. Click here
What is the Cancellation Policy?
Avvni The Store reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time. Please read our Cancellation Policy.
Can I accept the shipment after opening & checking the contents inside?
The courier companies do not allow you to open the package before handing over the payment. For the safety of your package, you cannot open the box without paying at the time of delivery.
